Your Bag (0 items)

Your bag is currently empty



Elka Collective makes every effort to ensure that you are completely satisfied with your purchase(s), if for any reason this is not the case, we are happy to refund your item within 21 days if:

  • 1. Items are unworn (apart from initially trying on the garment), unwashed and in original condition with garment tags attached
  • 2. Items are accompanied by your order confirmation and a returns form with an approved Returns Authorisation (RA) Number noted
  • 3. Exchange on alternate sizes also available provided criteria above is met


  • 1. Ensure your item(s) is eligible for return or exchange
  • 2. Contact our Returns Department for a Return Authorisation Number
  • 3. Fill out the Returns Form, including the approved RA number. A Returns Form should have accompanied your order
  • 4. Post your items back to us

We recommend using a registered mail service as Elka Collective is not responsible for items lost in return transit. Customers are responsible for charges associated with returning items to Elka Collective.
Please allow up to 5 business days for your refund to be processed after your return parcel has been received by our returns department.
Alternatively, you may return your online purchase to any of our Boutiques.

Sale Items

Unfortunately we do not offer refunds on sale items, however, we can arrange alternate size exchange on your item(s) within 21 days of purchase, subject to item availability, or alternatively issue a store credit to your account. Full price items purchased using a promotional code are however eligible for a refund. Please contact our Returns Department to arrange an exchange or store credit.


Unfortunately we do not offer refunds or exchanges on Warehouse Sale items, as these are FINAL SALE. However, if your item is faulty, please contact our Returns Department to arrange an exchange or refund.


Our change of mind policy does not apply to Earrings. Due to hygiene reasons, Earrings are unable to be returned for change of mind.

Disclosure Statement: Please note, this 'Elka Collective' website, trademarks and products sold are in no way associated with the “Elk” and or “Elk Accessories” brand, trademarks and products.